Frankojulia recently conducted a comprehensive Sales Training for Brown-Forman’s Travel Retail Sales Ambassadors. The training covered essential topics including:
• Understanding Sales
• Managing Customer Expectations
• Pre-Sales Preparation
• Sales Presentation Techniques:
- Approach
- Presentation
- Handling Objections
- Negotiation Strategies
- Closing the Sale
- Cross-Selling and Upselling Tactics
- Effective Complaint Management
- Interactive Role Plays
- In-depth Strategies for Handling Sales Objections
The training was highly valued and greatly appreciated by Brown-Forman.
Here’s what participants had to say about the training:
“An excellent training which helped us to understand about the needs of customers & their wants & desires & give them excellent service.“
“A good and valuable training session for us. Thank you.”
“Superb training, really enjoyed. Excellent pace and use of time, we’ll delivered.“
“Training was excellent and learnt a lot from it.“
“Superb Training, Ideal for what was needed.“
Thank you for giving an opportunity to serve you. We remain at your Service.
Frankojulia – Redefining Travel Retail Experiences!